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50% of all profits between 21st November - 2nd December will be donated to the Fior Di Loto Foundation.

Privacy Policy

This Privacy Policy describes how we collect, use and share your personal information when you visit our website or make a purchase.

What we collect

  • Device information: web browser, IP address, time zone, cookies, pages viewed and interactions on the site.
  • Order information: name, billing & shipping address, payment information (processed securely by our provider), email address and phone number.
  • Support information: messages you send to our customer team (including email and contact form submissions).

How we use your info

  • Provide products and services, process payments and fulfil orders.
  • Communicate with you about your order, updates and support.
  • Screen orders for potential risk or fraud.
  • Improve and optimize our website (analytics about how customers browse and interact with the site).
  • With your consent, provide marketing communications you’ve opted into.

Sharing

We share your Personal Information with third parties to help us use your Personal Information, as described above (for example, website hosting, analytics, payment processing and fulfilment partners). We do not sell your personal data.

Cookies

Cookies are small files placed on your device to improve your experience. We use cookies for site functionality, analytics and (where permitted) marketing. You can manage cookies in your browser settings.

Your rights (GDPR/CCPA)

  • Access the personal information we hold about you.
  • Request correction, updating or deletion of your information.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing and request portability (where applicable).

If you would like to exercise any of these rights, please contact us at and@luckylisa.xyz.

Data retention

We retain order information for our records unless and until you ask us to delete this information, and as required to comply with legal, tax and accounting obligations.

Changes

We may update this policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, or if you have questions, please contact us by email at and@luckylisa.xyz.